In building an effective team, we should first decide if using a team is the right for situation and if so form the team correctly by having complementary skills, having accountability and commitment.
If people are pulling in different directions, the experience can be awful. Therefore, a team should the Team Charter which is a document that defines the purpose of the team, how it will work, roles and responsibilities for each team members, and what the expected outcomes are. Besides, a team’s performance will depend on the team’s being able to deliver the results of its work. Therefore, delivering a presentation, a report time after time is important.
Therefore, obtaining the best result can depend on the team’s ability to mange conflict. Conflict includes analytical conflict when team’s constructive disagreement over a project issue or problem; team conflict concerns Tasks, goal, work process, or deliverables; Interpersonal conflict involves members’ personality, diversity, and communication styles; Role conflict can occur if the teams gets off course, or individuals start intruding into one another’s task area.
Teams can prevent most team conflict by clarifying and agreeing on their project purposes and goals, defining team members’ roles and responsibilities and establishing and following team and meeting ground rules, developing a communication protocol and devoting time to improving their group emotional intelligence. Team leader needs to well plan and be prepared for the conflict. Leading a team presents some challenges, but with the right approach, a team can work through the challenges, achieve high performance, and outperform other groups and individual.
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